Terms of Service

Last updated: January 15, 2025

FeedbackPro Terms of Service

1. Acceptance of Terms

By accessing or using FeedbackPro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

FeedbackPro is a team feedback and performance management platform that enables organizations to:

  • Collect and manage feedback between team members
  • Set and track goals and objectives
  • Conduct performance reviews and one-on-one meetings
  • Generate analytics and reports on team performance
  • Manage team structure and organizational hierarchy

3. User Accounts

Account Registration

You must provide accurate, current, and complete information during registration and keep your account information updated.

Account Security

You are responsible for safeguarding your password and all activities under your account. Notify us immediately of any unauthorized use.

Account Termination

We may terminate or suspend accounts that violate these Terms or engage in prohibited activities.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Harass, abuse, or harm other users
  • Upload malicious content or software
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any commercial purpose without authorization
  • Share inappropriate, offensive, or confidential content

5. Data and Privacy

Data Ownership

You retain ownership of all data you submit to FeedbackPro. We process your data according to our Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request data deletion at any time.

6. Subscription and Payment

Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.

Plan Changes

You may upgrade or downgrade your subscription at any time. Changes take effect at the next billing cycle.

Cancellation

You may cancel your subscription at any time. Your account will remain active until the end of the current billing period.

7. Intellectual Property

Service Ownership

FeedbackPro and its original content, features, and functionality are owned by our company and protected by copyright, trademark, and other laws.

User Content

You grant us a license to use, store, and process your content to provide the Service. This license ends when you delete your content or account.

8. Limitation of Liability

To the maximum extent permitted by law, FeedbackPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use constitutes acceptance of the modified Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@feedbackpro.com
Address: [Your Company Address]
Phone: [Your Phone Number]

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